Sunglasses
FAQ
Frequentfly Asked Questions
Do you ship to my country?
Do you ship to my country?
Most likely, yes! The Elvorne ships to almost every country with trackable and secure delivery. Shipping costs and delivery times are calculated at checkout – no surprises.
How long will it take to get my orders?
How long will it take to get my orders?
We are currently experiencing a high order volume, all orders will be dispatched within 24-48 hours, and shipping will take around 5-9 business days depending on your location.
Delivery details will be providedduring checkout& in yourconfirmation email.
Do I have to pay extra fees upon delivery?
Do I have to pay extra fees upon delivery?
In most cases, no. If your country applies import duties or local taxes, we’ll guide you transparently through the entire process. Sublime stands for clear communication and full support.
What if the size isn’t right?
What if the size isn’t right?
Each product page includes a detailed size chart to help you choose the right fit. Still unsure? Our team is happy to assist, and we offer easy exchange options if needed.
What should I do if I want to exchange or return an item?
What should I do if I want to exchange or return an item?
No worries. You have 14 days after delivery to request an exchange or return. Our support team will guide you through every step to ensure a smooth experience.